Thread: Help with Coupons in Version ML 8

I have set up a coupon which is supposed to apply a 10% discount to items ordered under a certain category (Category #7) and any items that fall into sub categories under the main category.

However, I had a customer come in and enter the Coupon Code upon check out and the discount was applied to the order even though the items which were bought did not fall under the main category.

In other words, only items which fall under category X (#7) and any given sub category underneath it where supposed to get the discount. Customer bought things under category Y (#6), entered the code...and discount still applied.

Here are the parameters for that coupon.
Exp Date = 8/26/2011
Discount Percent = 10
Discount includes Free Shipping = No
Expires on First Use by Any Customer = No
Expires After One Use by Each Customer = Yes
Valid for Customers, Products = Null
Valid for Category(s) = 7
Valid for Section(s) = Null
Valid for Manufacturers = Null

Any ideas??

URL = www.JustDrumsOnline.com

What about the Coupon Type ?

Order - this coupon ONLY applies to the order subtotal

or

Product - this coupon ONLY applies to the specified product(s)


TTFN

BFG

Sorry for the delayed response. I thought I would be notified via email when someone replied to this thread. It seems to ONLY worked when the type is set to "applies to order subtotal" and doesn't work if I define it to specific products.

Is there a way to define it ONLY to products in a certain category and any subcategories underneath? So for example, it I sold groceries, I'd like to set up a coupon than ran for a limited time to discount (if used) canned goods. Which meant:

Canned Goods >> Vegetables
Canned Goods >> Tuna
Canned Goods >> etc.

If Canned Goods record ID is (10), I would think I could set the "Valid for Category = 10" parameter and all the sub categories underneath would apply?

Yes? No?

Do I need to define and specify all the subcategories as well?

Valid for Category = 10, 12, 14, 16....etc?

I want one category id to receive discount for the coupon. If I select applies to 'only products', then the coupon does not work, and hoses up my cart page altogether. I really need help with this. Trade show on Monday.

I have tried saying products that I don't want the coupon to handle. I have tried using the exclude sale items radio button and then putting the item I don't want the coupon to be used on sale. The coupon is always figured. It is a 10% disount but I cannot stop it from being applied to severl items that I don't want it to. Is this a bug? I am using version ML 8.0.1.4