Important Notice from AspDotNetStorefront
It is with dismay that we report that we have been forced, through the action of hackers, to shut off write-access to this forum. We are keen to leave the wealth of material available to you for research. We have opened a new forum from which our community of users can seek help, support and advice from us and from each other. To post a new question to our community, please visit: http://forums.vortx.com
Results 1 to 11 of 11

Thread: Items won't go into shopping cart, Please Pleas Help

  1. 04-21-2011, 07:22 AM #1
    mdelmic is offline Junior Member
    Join Date
    Aug 2009
    Posts
    13

    Default Items won't go into shopping cart, Please Pleas Help

    This is the message that we are (www.targetsportsusa.com) receiving on a regular basis from return customers only:

    I have attempted to place certain items into my shopping cart after I have logged on and each time I try to add an item, my shopping cart shows that the cart is empty. Any solution to this problem???

    Please help me solve this issue, I will pay for the service as well.

    Thank you in advance

    Diana Delmic
  2. 04-23-2011, 12:01 PM #2
    bounce10 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default

    I am also having this issue intermittently. I can have 2 users on at the same time and 1 user sees this same problem, the other user sees no problems. I am using 9.0.1.3 with both Service Packs installed. Anyone else seeing strange behavior such as this? Any help is appreciated.
  3. 07-31-2011, 08:42 PM #3
    guilford is offline Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default

    I am having the exact same issue. A few months back we converted our site to https, but other than that nothing has changed. This could cause a loss of business. Please help.

    Thanks
  4. 08-04-2011, 04:10 PM #4
    macecase is offline Member
    Join Date
    Feb 2011
    Posts
    44

    Default Same here!

    Same thing here. It happens with Internet Explorer 9.... but not 8.
  5. 08-05-2011, 01:20 AM #5
    deanfp is offline Senior Member
    Join Date
    May 2009
    Location
    Sweden
    Posts
    556

    Default

    Try running your monthly maintenence to clear out any unwanted data and then reset your cache. Your site (first post) workis fine for me on IE9 FF5 and Chrome.
  6. 08-08-2011, 12:17 PM #6
    Sharona's Avatar
    Sharona is offline Member
    Join Date
    Jun 2006
    Posts
    41

    Default having the same issue

    I was also having a hard time re-creating the issue at work. I did find some info regarding protected mode in IE9 and Vista Only which explains why it happens at home and not at work on my Windows 7 IE9 development box. It would be nice to know if there is a workaround besides telling the customer to uncheck the protected mode checkbox in IE Options.
  7. 03-06-2012, 05:43 PM #7
    muro01 is offline Junior Member
    Join Date
    Jan 2009
    Posts
    19

    Default Your shopping cart is currently empty.

    Hi,
    I am having the same issue, have you guys found a solution for it?

    Thanks
  8. 03-07-2012, 03:00 AM #8
    macecase is offline Member
    Join Date
    Feb 2011
    Posts
    44

    Default It has been a while

    It has been a while, but I think this came down to us having removed the original search button and replaced with another. We had to add back the original and hide it using css.
  9. 04-18-2012, 04:55 AM #9
    Sharona's Avatar
    Sharona is offline Member
    Join Date
    Jun 2006
    Posts
    41

    Default Still no answers

    Anyone getting anywhere with this one? Still have customers complaining.
  10. 04-12-2013, 09:54 PM #10
    muro01 is offline Junior Member
    Join Date
    Jan 2009
    Posts
    19

    Default "Your shopping cart is currently empty"

    I started with this issue after upgrading form 8.0.0.0 to 9.3.1.1 , any suggestions?? this happen just with Internet explorer
  11. 04-15-2013, 01:25 PM #11
    jsimacek is offline Senior Member
    Join Date
    Dec 2008
    Location
    Phoenix, AZ
    Posts
    373

    Default

    Guys, this is usually due to http:// or https:// being hardcoded into some links etc. This causes the cart to switch sessions and lose context and can lead to carts being lost... (mainly in menus or topics etc)

    Contact me (Jan) at jsimacek@compunix.us for help!
    Jan Simacek - Compunix, LLC
    AspDotNetStorefront trusted Devnet Partner and Reseller since 2005

    AspDotNetStorefront Mods and Add-Ons at http://www.ecommercecartmods.com/
    - Searching, Filtering and Sorting (like cSearch, Dealer Locator, Price Ranges, Blog)
    - Reports (like Cart Abandonment and Net Sales)
    - Customer Experience (like Question/Answers)
    - Site and Data Management (like Entity Product Mapper, Bulk Updaters, Make/Model/Year filters)