Hello all. I have ML8 running our web site (www.JustDrumsOnline.com). A customer emailed me stating that they only get the option of FedEx 2nd Day shipping when checking out and not Ground.
Yet when I log in (as Admin), I get both options....bot Ground and 2nd Day. How strange.
I went into Configuration >> Shipping >> Shipping Methods and made sure all 50 States were selected to use this Ground option. They were. Yet, when I log in as the customer (from TX), I see what he describes. He can only select 2nd Day.
How strange. Any suggestions?