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Thread: V9.0.1.2 ContactUs Page doesn't work

  1. 05-06-2010, 12:20 PM #1
    natt_a is offline Junior Member
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    Default V9.0.1.2 ContactUs Page doesn't work

    Prior to my upgrade from V8, the contact us page works. After I upgraded to 9.0.1.2, the contact us page doesn't work.

    After I put in information into all the fields, and the captcha, the page just reload when I hit submit and nothing happens.

    How can I fix this?
  2. 05-06-2010, 12:23 PM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Default

    Sounds like your contact/contactemail topics are messed up, that functionality changed in 9x. Contact support and we'll take a look.
    ECommerce Shopping Cart
  3. 06-29-2010, 07:21 AM #3
    Sharona's Avatar
    Sharona is offline Member
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    Default Contact Us Not working here either

    Error: Cannot send broadcast emails without a subject or content. Ensure that you have set both of these properties before calling the Send() method

    Traced it to GetContactTopic()
    emailTopic is returned null

    Should I report to support as well?
  4. 02-04-2013, 04:05 PM #4
    AspDotNetStorefront Staff - Erik is offline Senior Member
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    Quote Originally Posted by Sharona View Post
    Error: Cannot send broadcast emails without a subject or content. Ensure that you have set both of these properties before calling the Send() method

    Traced it to GetContactTopic()
    emailTopic is returned null

    Should I report to support as well?
    From the error you are seeing, you have probably deleted or changed the "ContactEmail" topic, which is necessary for the operation of the contact form out of the box. Create it again and add the attached HTML content to it. The Topic must be named ContactEmail
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    Erik Sutton
    AspDotNetStorefront Technical Support
  5. 05-28-2013, 08:35 PM #5
    ichi is offline Junior Member
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    my bad... fixed it
    Last edited by ichi; 05-28-2013 at 08:38 PM.