Thread: Client or 3rd Party UPS Account Option (B2B)

Hello,
Our store is business to business model and we do allow certain customers to provide their own UPS account number to use when shipping. Currently we are set up using UPS Realtime rates or In-Store pickup.

I went to add a new shipping method and named it "Receiver or Third Party UPS Account (Must be on File)" as an option. That way the customer can select that as an option and we would enter their account info on our end for shipping.

However this added option is not showing up on checkout. Am I doing something wrong or is there a better way of going about this?

Thanks

Did you make sure Set Allowed States/Set Allowed Countries/Set Allowed Zones is configured properly? Is it possible the account you use for testing has a default shipping address outside the allowed ranges?

Thanks for the reply!

I did "Allow All" for States and Countries but not for Zones. When I click on that it gives me "No Shipping Zones are defined"

I see under Configuration > Shipping > Shipping Zones and under that I can add New Shipping Zone but I have no idea what I am doing when I get into this.

Originally Posted by donttryathome

Did you make sure Set Allowed States/Set Allowed Countries/Set Allowed Zones is configured properly? Is it possible the account you use for testing has a default shipping address outside the allowed ranges?

You can not add custom shipping methods when using real time shipping. In-Store pickup is an exception.

I have done the same setup you are after for a client, but it required custom development.

Ugh, seems like it would be a basic feature. I'm running 9.2. Any chance this is a feature added in 9.3?

Originally Posted by GoVedia

You can not add custom shipping methods when using real time shipping. In-Store pickup is an exception.

I have done the same setup you are after for a client, but it required custom development.

Unfortunately not. You can not offer both real time rates and custom rates.

If you have source code, the needed modifications are fairly simple to make. We ended up adding a field where a customer would enter their account number. This value would be saved with their customer record, so that returning customers did not have to re-enter every time.

Thanks for your help. One final thought. For the poor man's workaround, let's say I don't actually need In Store pickup nor do I need to capture their UPS account info on the spot as I already have it. Is it possible to just edit the text that says "In-Store Pickup $0.00" to say "Receiver Account On File" or something along these lines?

Originally Posted by GoVedia

Unfortunately not. You can not offer both real time rates and custom rates.

If you have source code, the needed modifications are fairly simple to make. We ended up adding a field where a customer would enter their account number. This value would be saved with their customer record, so that returning customers did not have to re-enter every time.

String resource manager >
RTShipping.LocalPickupMethodName