Thread: IE 10 Sever Application Error

Is anyone else getting a server application error on IE 10?

And more importantly has anyone got a fix for it?

Cheers in advance

Error is:

Invalid Value for 'encryptedTicket' parameter

Getting the same here. I hope the developers are already looking into it.
We had this also on our test box with windows 8 RC and IE 10.

And i saw people tried clearing cookies on this error, but that doesn't help in this case.

Invalid value for 'encryptedTicket' parameter.

Clear the cookies works for a few clicks, but them error comes again

Anyone had any success or suggestions

Thanks

Invalid value for 'encryptedTicket' parameter.

Has anyone any success?

Where in the store is that error showing? Homepage? Also, what store version are you running?

I testing our website with Windows 8 Pro and IE10 and could not find any problems. It was working with version 9.3.0.0 and we updated to 9.3.1.0 during the weekend and it is working.

Where is that error showing up? Is it enough to visit the homepage?

If someone wants me to test their failing URL, please let me know by replying to this thread.

fsantos

9.2 and 9.3

Windows 8 Pro IE10

I don't have any problems (or any complains) so far... Our website seems to be up and running nice on Ms 9.3.1.0.

Again, if you want me to give it a try please share your URL here (or send me a personal message).

Hello
Has anyone figured this one out yet? We stripped down the error and found out that this issue usually appears, when you add an item to Cart the "ajax" way (you are not directly redirected to shoppingcart.aspx).

The scenario goes like this:
When you add an item to the cart and you stay on the same page, and the next link you click you will get the error page.
I recorded a short video to see this happening (I opened a website from the portfolio):
https://dl.dropbox.com/u/945823/IE10...11-19_1944.swf
Hope you can see the video ok..
The main big problem is that you can't access the website anymore with IE 10, you can normaly browse it with other browsers. Also a computer restart is not helping in this case

Any info on how to solve this would be very helpful!
Cheers

I was able to see the video and I'm still surprised (but glad) that this is not happening on our website.

Can you please confirm exactly which version and release of ADNSF are you using?

Thanks!

We got this random error in versions 7.1 and 9.1.
Still haven't figured out how to fix this

We have the same problem. The error occur when updating the cart with an ajax request. The response is server error 500 (same as you described), and from that point you get the error on all pages until you clear the cookies in IE10.
To reproduce:
1. Clear all browser history and cookies
2. Go to the site and add a product to cart
3. Go to any page on the same site

Storefront writes the "authentication cookie" when adding the product to cart. This is how the cookie looks like in IE10:
NAME: ASPDNSFGUID
VALUE [empty. Yes, edited by me...]
DOMAIN: www.somedomain.com
PATH: /
EXPIRES: 2015-09-16 11:33:15

When doing exactly the same thing in Chrome the result is:
Name: ASPDNSFGUID
Value: 6CB1ADA4D06DCE.... and so on...
Host: www.somedomain.com
Path: /
Expires: Wed, 16 Sep 2015 10:35:37 GMT
Secure. No
HttpOnly: Yes

So the cookie in IE10 seems to be the cause. It's empty. Storefront has not managed to write it properly to the client, OR IE10 has not accepted it as it should(?). When Storefront reads the cookie and tries to decode it, the error is a fact.
As I can see the code which writes the cookie seems to be ok (I don't have the source code right here), so is it a bug/"feature" in IE10?

We have an old version of Storefront, 7.0.1.1.

Any ideas?

/Felix Lundmark

Ok, I found the cause of the problem and how to fix it.

Microsoft have missed to update the browser's definition for IE 10 in .NET 2 and 4. Therefore the web application will treat IE 10 as a browser which not is capable of some cookies, javascript, etc. That's why the authentication cookie is completely empty. So the fix is to add a definition for IE 10 to the web server or the web application.

Here you can read more about it:
http://stackoverflow.com/questions/6...ot-setting-coo
http://connect.microsoft.com/VisualS...et-explorer-10

/Felix

thanks for the post, fellun!

Cheers fellun, will check if out!
Hope this will solve our issues

Hi,

I am getting error "Invalid value for 'encryptedTicket' parameter " in IE/10. Now i am working on AspDotNetStoreFront. After adding product in cart when i click to view my bag then i get this above error.

Do anyone have some suggestions on prevent or solve this problem and what is the reason of the error?

Thanks

Karan Sehgal

Hi,

I am getting error "Invalid value for 'encryptedTicket' parameter " in IE/10. Now i am working on AspDotNetStoreFront. After adding product in cart when i click to view my bag then i get this above error.

Do anyone have some suggestions on prevent or solve this problem and what is the reason of the error?

Thanks

Karan Sehgal