Thread: Anon Basket cleared to 0 items after reset password

Version: AspDotNetStorefront Multistore 9.3.0.0/9.3.0.0

End user has valid credentials created on the site.

My end user adds the products to Shopping Cart without logging in.

On the Checkout from Cart he is redirected to Login page.

User resets password and changes password using the emailed reset.

However after login, the anon added products are removed from Shopping Cart.

Is this by design?

If yes, is there any global appconfig to retain the basket items after resetting password?

I feel a lot of work needs to be done with the anon/registered user carts.

I just did a test on my 9.3.0.0 site. I added 1 item as an anonymous user. Then I logged in. It retrieved 2 items from my previous logged in session, merging the 1 new item and making the total 3.

Then I went to /shoppingcart.aspx to remove one of the 3 items. It cleared out my cart entirely.

It's a buggy, disjointed system which certainly does not instill the shopper with a great deal of confidence.

Originally Posted by rsen

Version: AspDotNetStorefront Multistore 9.3.0.0/9.3.0.0

End user has valid credentials created on the site.

My end user adds the products to Shopping Cart without logging in.

On the Checkout from Cart he is redirected to Login page.

User resets password and changes password using the emailed reset.

However after login, the anon added products are removed from Shopping Cart.

Is this by design?

If yes, is there any global appconfig to retain the basket items after resetting password?

and in case anyone is reading / wondering , the "PreserveActiveCartOnSignin" Appconfig is set to TRUE.

Can you provide the URL on which you face this problem i want to check out it.

Danny

Originally Posted by rsen

Version: AspDotNetStorefront Multistore 9.3.0.0/9.3.0.0

End user has valid credentials created on the site.

My end user adds the products to Shopping Cart without logging in.

On the Checkout from Cart he is redirected to Login page.

User resets password and changes password using the emailed reset.

However after login, the anon added products are removed from Shopping Cart.

Is this by design?

If yes, is there any global appconfig to retain the basket items after resetting password?

Originally Posted by danny001

Can you provide the URL on which you face this problem i want to check out it.

Danny

sorry its on an internal staging site.

i was able to look through the source code

in ASPDNSF9.3\Web\controls\Signin.ascx.cs
inside the ctrlRecoverPassword_VerifyingUser event...is there somewhere that clears out the basket ? this function seems to use all stock .NET MembershipUser

after the user gets the new password, this event gets called on the Change Password screen , btnChgPwd_Click

and inside that we have a call to AppLogic.ExecuteSigninLogic

is this likely to clear out a basket after password reset ?

anybody?

would really appreciate some guidance ...