Originally Posted by
Analogue
I've been an ASPDNSF user for quite some time now, but I have to say this upgrade rights thing is not great from the customer's end. Especially when I have to put this to a client who has just bought a license. 'Sorry guys, I need more money from you'.
So in essence this is what you are saying.
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We want you to pay in advance for some undefined, non-specific updates (FIXES) on a product you just bought that has bugs. If you don't pay us in advance for update rights we will charge you full price again for the next update of our storefront which will probably also have some bugs.
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Otherwise known as a subscription!?!
Let me say - not having an upgrade price is a swiz. Wanting people to pay in advance, when they've just bought your product, for updates and fixes that that are not defined at the point of purchase is just pure wrong. You should get this in order and offer a proper upgrade price like 99% of software vendors on the planet do.
There are a lot of functions missing from this product like good filtering (by size, by price etc) and lots of really useful stuff. But that's a whole other post.