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Thread: Anon carts lost with session

  1. 09-19-2012, 11:06 PM #1
    uptime244 is offline Member
    Join Date
    Dec 2005
    Posts
    49

    Default Anon carts lost with session

    It appears that version 9.2+ software is erasing the cart for ANON customers when the browser session is closed. All windows and instances of the browser must be closed in order to erase the ANON cart .

    This behavior does not occur in version 8. This seems to be caused by storing an ANON customer's cartID in a session cookie in Version 9 differently than with v8.

    The problem is that some of our customers will put items in their cart over one or two days prior to logging in or registering. If they happen to close their browser they will lose their cart. Obviously it would be best for them to register first when they start shopping, but some shoppers fill up their cart, then register when ready to checkout.

    Has anyone attempted to change V9 so ANON carts would persist even when the user closes their browser. ?
  2. 06-06-2013, 03:21 PM #2
    AspDotNetStorefront Staff - Erik is offline Senior Member
    Join Date
    Nov 2010
    Location
    Ashland, OR
    Posts
    168

    Default Anonymous.PersistCookie AppConfig

    VORTX IS NOT LIABLE FOR ANY PCI COMPLIANCE ISSUES RESULTING FROM THE USE OF THIS SETTING:

    The code is still present in the software for use with the AppConfig: Anonymous.PersistCookie although this AppConfig is not existing "out of the box".

    You can simply create this AppConfig using the Add AppConfig button in your admin console AppConfigs.

    Create this AppConfig and set to TRUE (Advanced - boolean type), restart the site.
    Erik Sutton
    AspDotNetStorefront Technical Support