Thread: Upgrade from 9.2 to 9.3 ISSUE (Collation Error)

Hi,

I am hoping someone can help me out with this.

I have upgraded from 9.2 to 9.3 in a shared environment and when i try and access my site i receive the following error:
http://postimage.org/image/uaqv0f2ph/

Though, for the site to function I had to hash out fourth line from the following:

HTML Code:

#region Vortx Mobile Modification
                if (!AppLogic.IsAdminSite)
                {
                   // m_ThisCustomer = MobileRedirectController.SkinBaseHook(SkinID, ThisCustomer);
                    SkinID = ThisCustomer.SkinID;
                    if (SkinID == Vortx.Data.Config.MobilePlatform.SkinId && MobileHelper.isMobile())
                        m_TemplateName = "template.master";
                }
                #endregion

If I don’t hash that line out the collation error will occur.

If only it was as simple as other platforms that you could just press a button to update


Any advice would be much appreciated.


Thank you,
Alex

Hi,

After a very long process i was able to solve this issue.

For anyone else in a similar situation, the following might be of use:

I installed a clean version of the 9.3 platform and then transferred all of the old data into the new version.

Cheers.