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Thread: Authorize.net error

  1. 07-10-2012, 12:28 PM #1
    medsupply is offline Senior Member
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    Jul 2011
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    Default Authorize.net error

    After setting up Auth.net to live orders, I followed the steps at:

    http://manual.aspdotnetstorefront.co...t-gateway.aspx

    but when trying an order, I get this error:

    The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.

    I am using Smart One Page Checkout on AspDotNetStorefront ML 8.0.1.4/8.0.1.4

    I will contact Auth.net but wanted to know if this is a known issue.

    Thanks!
  2. 07-10-2012, 01:31 PM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Default

    Not a known issue in the software, no. Based on Auth.net's list of error codes says that means, I'd say contacting them is your best bet.
    ECommerce Shopping Cart
  3. 07-12-2012, 09:14 AM #3
    medsupply is offline Senior Member
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    Default

    It was something that Auth.net did not configure correctly. It's working now but we got a new issue:

    We cannot refund from the ASPDNSF admin as we used to be able to do with Paypal Payments Pro. Any ideas why?
  4. 07-13-2012, 01:08 PM #4
    medsupply is offline Senior Member
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    Default

    It looks like it takes 24 hrs to settle, only then can the order be refunded from ASPDNSF.