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Thread: Need help generating a license for an upgrade

  1. 06-22-2012, 05:51 PM #1
    dadkind is offline Junior Member
    Join Date
    May 2007
    Posts
    14

    Default Need help generating a license for an upgrade

    Hello All,
    I have a client who is running 8.0 .
    We are upgrading them to 8.0.1.4.

    I've updated the files and I've run the DB scripts (so far so good).

    But now I need to get a new 8.0.1.4 license and this is where I'm lost.

    My client has logged in to their SF account and they've gone to the "/license" page.
    There they can see their 8.0 license info as well as info for an a site with an 8.0.1.2 license that they have.

    What is the process for generating an 8.0.1.4 license once you are on the License screen? Is there a way for you to select which version you want to create a license for? (Or is the upgrade from 8.0 to 8.0.1.4 not a free upgrade??)

    Thanks!
  2. 06-24-2012, 09:47 AM #2
    John Morrison is offline Junior Member
    Join Date
    Sep 2008
    Posts
    20

    Default

    Unfortunately, upgrades from from eight to 8.0.1.4 were not free. How are you able to download the software? If it was available from my license page you may actually have an 8.0.1.4 license. If that is the case then just go to your my licenses page and view the domain that's in question. Once you're looking at it you should see a drop-down box and you can select your current version and then download the license key.

    If you're unable to do that you'll have to contact customer service. ML 8 is no longer available for purchase.
    Morrison Consulting
    Check out our AspDotNetStorefront Add-Ons
  3. 06-25-2012, 08:21 AM #3
    tomas@aydus.com is offline Junior Member
    Join Date
    Jun 2012
    Posts
    1

    Default

    (Replying from my "official" account).

    [I have an 8.0.1.4 install ZIP from another account that was updated recently.]

    I did not realize that the 8.0-->8.0.1.4 was not a free upgrade. I will have to check back with our client to see if they want to pay for their upgrade.

    Thanks for the information.