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Thread: Restarting

  1. #1
    arh is offline Junior Member
    Join Date
    Jun 2008
    Posts
    14

    Default Restarting

    I am using ML ver 7.x. Not sure the extact release as I cannot get the shop or admin site to start. I know this is an older version.

    Here is the iis message:

    Server Error in '/shop' Application.
    --------------------------------------------------------------------------------

    Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

    Source Error:


    Line 52:
    Line 53: AppStartLogger.WriteLine("AppLogic.ApplicationStar t...");
    Line 54: AppLogic.ApplicationStart(true);
    Line 55: AppStartLogger.WriteLine("AppLogic.ApplicationStar t OK.");
    Line 56: AppStartLogger.WriteLine("AspDotNetStorefront Started OK.");


    Source File: c:\Inetpub\http://www.empresshaircare.com\shop\...Global.asax.cs Line: 54

    Stack Trace:


    [SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.]
    AspDotNetStorefrontCommon.DB.ExecuteSQL(String Sql) +353
    AspDotNetStorefrontCommon.AppLogic.ApplicationStar t(Boolean ClearAdminSessions) +1836
    AspDotNetStorefront.Global.Application_Start(Objec t sender, EventArgs e) in c:\Inetpub\http://www.empresshaircare.com\shop\...bal.asax.cs:54


    It looks like an SQL timeout in the AppLogic.ApplicationStart(true); call. The timeout occurs fairly quickly ~30 seconds or less.

    the event log on the server also reports the timeout:

    Event Type: Warning
    Event Source: ASP.NET 2.0.50727.0
    Event Category: Web Event
    Event ID: 1309
    Date: 11/10/2011
    Time: 10:48:49 PM
    User: N/A
    Computer: C60126-117967
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 11/10/2011 10:48:49 PM
    Event time (UTC): 11/11/2011 4:48:49 AM
    Event ID: b129891af5034fd2b6eb39a2451eddc0
    Event sequence: 2
    Event occurrence: 1
    Event detail code: 0

    Application information:
    Application domain: /LM/W3SVC/1686647712/Root/shop-2-129654604933750000
    Trust level: Full
    Application Virtual Path: /shop
    Application Path: C:\Inetpub\[snip]\shop\
    Machine name: C60126-117967

    Process information:
    Process ID: 2252
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE

    Exception information:
    Exception type: SqlException
    Exception message: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

    Request information:
    Request URL: http://[snip]/shop/[snip].aspx
    Request path: /shop/[snip].aspx
    User host address: 216.252.67.246
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE

    Thread information:
    Thread ID: 7
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace: at AspDotNetStorefrontCommon.DB.ExecuteSQL(String Sql)
    at AspDotNetStorefrontCommon.AppLogic.ApplicationStar t(Boolean ClearAdminSessions)
    at AspDotNetStorefront.Global.Application_Start(Objec t sender, EventArgs e) in c:\Inetpub\http://www.empresshaircare.com\shop\...l.asax.cs:line 54


    Custom event details:

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    This is on a dedicated server. SQL Server is healthy and responsive.

    I also see this event that follows:

    Event Type: Error
    Event Source: Active Server Pages
    Event Category: None
    Event ID: 5
    Date: 11/10/2011
    Time: 10:58:19 PM
    User: N/A
    Computer: C60126-117967
    Description:
    Error: The Template Persistent Cache initialization failed for Application Pool 'ASPDOTNET2' because of the following error: Could not create a Disk Cache Sub-directory for the Application Pool. The data may have additional error codes..

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 05 00 00 00 ....


    In the past a simple iisreset has resolved the issue, but not that does not help...not does a reboot.

    Any ideas how I can troubleshoot this issue?

  2. #2
    arh is offline Junior Member
    Join Date
    Jun 2008
    Posts
    14

    Default Here is the content of the appstart.log

    11/10/2011 10:50:44 PM: Starting AspDotNetStorefront...

    11/10/2011 10:50:44 PM: Testing DBConn...

    11/10/2011 10:50:44 PM: DBConn OK.

    11/10/2011 10:50:44 PM: AppLogic.ApplicationStart...

    11/10/2011 10:50:44 PM: ClearCache...

    11/10/2011 10:50:44 PM: ClearCache OK.

    11/10/2011 10:50:44 PM: Application.Clear...

    11/10/2011 10:50:44 PM: Application.Clear OK.

    11/10/2011 10:50:44 PM: Application.RemoveAll...

    11/10/2011 10:50:44 PM: Application.RemoveAll OK.

    11/10/2011 10:50:44 PM: ExcelToXml.SetLicense...

    11/10/2011 10:50:44 PM: ExcelToXml.SetLicense OK.

    11/10/2011 10:50:44 PM: ComponentArt License...

    11/10/2011 10:50:44 PM: ComponentArt License OK.

    11/10/2011 10:50:44 PM: AppConfig Load...

    11/10/2011 10:50:44 PM: AppConfig Load OK.

    11/10/2011 10:50:44 PM: Load StringResources...

    11/10/2011 10:50:44 PM: Load StringResources OK.

    11/10/2011 10:50:44 PM: Load EntityHelpers...

    11/10/2011 10:50:46 PM: Load EntityHelpers OK.

    11/10/2011 10:50:46 PM: License Check...

    11/10/2011 10:50:46 PM: License Check Completed.

    11/10/2011 10:50:46 PM: Load Tax Tables...

    11/10/2011 10:50:46 PM: Load Tax Tables OK.

    11/10/2011 10:50:46 PM: Setup 49...

    11/10/2011 10:50:46 PM: Setup 49 OK.

    11/10/2011 10:50:46 PM: CustomerSession.StaticClear...

    11/10/2011 10:50:46 PM: CustomerSession.StaticClear OK.

    11/10/2011 10:50:46 PM: Load CustomerLevels...

    11/10/2011 10:50:46 PM: Load CustomerLevels OK.

    11/10/2011 10:50:46 PM: CC Check...