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Thread: UPS real time rates outage?

  1. 09-04-2011, 08:15 PM #1
    dcurtis603 is offline Junior Member
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    Default UPS real time rates outage?

    Can anyone else confirm that they are having a problem with Real Time Shipping rates from UPS at this time?

    I am imagining it has something to do with this news !!

    http://www.zdnet.co.uk/blogs/mixed-s...ites-10024266/

    Trying not to panic, and find proper workarounds until they have the real time rates interface (UPS online tools) back up... assuming that's what I am encountering?


    -dan
  2. 09-04-2011, 08:44 PM #2
    dcurtis603 is offline Junior Member
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    Default

    UPDATE.... being a DNS based outage, it seems I should be able to correct this by finding the appropriate IP address for the domain name used to contact UPS for realtime rates, and add it to my HOSTS file on the server.

    Hopefully that works to get my shipping rates/services back....
  3. 09-04-2011, 08:59 PM #3
    dcurtis603 is offline Junior Member
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    Default

    Ok, that worked.....

    For the benefit of anyone using ASPDNSF who may find they are having issue communicating with UPS RTshipping, I'll share my (temporary) solution.

    if you are having an issue, try running the following URL from the server:

    https://onlinetools.ups.com/ups.app/xml/ShipConfirm

    If you didn't get a 5 line HTML text response, you're suffering from the fallout of the DNS hacking, and its effect on some of UPS's domain name resolution... just as I did.

    As a temporary measure to solve my issue, I added a line in my windows HOSTS file as follows:

    onlinetools.ups.com 153.2.224.76

    The windows host file is located in c:\Windows\system32\drivers\etc

    Once I did this and saved the file, my UPS RTshipping began working as normal.


    Hope this helps someone and saves them some diagnosis time.


    Dan C