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Thread: Innova HTML editor in Admin has Disappeared

  1. 08-22-2011, 12:52 PM #1
    ElaineEC is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default Innova HTML editor in Admin has Disappeared

    Version: ML 8.0.1.2
    In the admin, I'm trying edit products but the Innova HTML editor has disappeared (it's in the Product Description area usually). It was there last week but now is suddenly gone. In AppConfig I double-checked that the "TurnOffHTML" is "false" and it is. I hit edit and updated it as false again but that didn't help. Any ideas how I can get that editor back? I often used it to upload images and really need it.

    Thanks for any help you can provide!

    Elaine
  2. 08-26-2011, 09:12 AM #2
    bounce10 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default

    I have found the same issue across multiple sites also running 8.0.1.2. No changes have been to 1 of the sites in months, so no recent "changes" that have caused the issue. I also have sites in 9.1 that have not seen the same issue. Looking for any insight. Thanks...