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Thread: Cards are being declined now, after working for years?

  1. 08-11-2011, 12:41 PM #1
    Rabel is offline Member
    Join Date
    Jan 2008
    Posts
    65

    Default Cards are being declined now, after working for years?

    Hi Guys,
    I was told by my client that the site started declining cards the last few days all of the sudden without any new updates. It is using authorize.net and the message it gives is
    "this transaction has been declined"
    no good error information.
    I tried to test by turning useLiveTransactions to false, this didnt work until i changed the appconfig AUTHORIZENET_TEST_SERVER to the same as the live server. Then the order went through ok using the test visa number 4111...

    Any Ideas what would cause this to stop working all of the sudden.

    Thanks,
    Randy
  2. 08-16-2011, 06:41 AM #2
    cjbarth is offline Senior Member
    Join Date
    Oct 2008
    Posts
    392

    Default

    We had the same issue some time ago. It turned out there was a patch from ASPDNSF that needed to be applied. I would contact support for the patch.
    ML9.3.1.1
    SQL 2012 Express
    VS 2010
    Azure VM