Thread: web.config file

Hello,

I have received an email from appliedI who are our hosting company stating that they they are changing their IP address from a hardcoded address to a generic one (smtp.appliedi.net). How can I check if the IP address we have is a hardcoded numeric one or not? Where do we need to look and how do I do this?

Any help is greatly appreciated

smtp is for outbound email, so maybe you should be changing your AppConfig
MailMe_Server value. If that is currently an IP address, then that would suggest the directions are for your email as well.

I have just checked this appconfig and what is entered in there is not an IP address OR the generic one. Appliedi have directed us to check the web.config file and I am just not sure where I need to be looking, or how in fact to do this

I think you should ask them what section to change. Presumably if they know that there is a section with their IP address in it, then they can tell you where it is. For example, and this is only a very broad example, say they had something like this in your web.config file:

Code:

<AppliedI_Section>
<AppliedI_IP_Address="123.456.789.000"/>
</AppliedI_Section>

Surely they should be able to identify something like that for you. We don't have any IP address data in our web.config file, or other smtp/email entries either.

Many thanks with your help in this matter. As this file is encrypted do you know how I can un-encrypt so that I can check it? Im a newbie to this sort of thing...

From the home page of the admin site, on the left-hand side it says:

Run Configuration Wizard

At the bottom of the next page, it says:

Encrypt the Web.Config

If you hover over the info icon, it says:

select No to make your web.config editable


Though I've never tried un-encrypting it!

Thank you! Un-encrypting worked this way and I was able to solve the problem. Thank you so much for your help!!