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Thread: error on createaccount.aspx

  1. #1
    toofast is offline Senior Member
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    Dec 2005
    Location
    Cherry Hill, NJ, USA
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    239

    Default error on createaccount.aspx

    when a customer clicks the "same as billing info" button, the page gets reloaded (which is confusing to customers). but also when they click that button, their password gets erased because the page gets reloaded. the customer doesn't notice that and then trys to create an account and gets no error message and then they give up and leave our site.

    anyone fix this issue?

  2. #2
    DotNetDevelopments is offline Senior Member
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    Harlow / Essex / UK
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    Default

    Normally there would be a validation error but at the moment if you remove the search control from your template the validation on createaccount.aspx doesn't work.

    With the password being removed I am sure I saw a thread on here about that. We don't run into that issue so I am not 100% why that bit would be happening.
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    Version (Code/DB): AspDotNetStorefront MSx 9.1.0.1/9.1.0.0
    Execution Mode: 64 Bit
    Dot Net Developments - E-commerce By Experience

  3. #3
    toofast is offline Senior Member
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    Default

    hmm, i'll look into that but either way, i'd love to know if anyone has improved the createaccount.aspx page to be slicker and not reload like it does now

  4. #4
    DotNetDevelopments is offline Senior Member
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    Default

    We are working on that at the moment. If you are interested I can put you in contact with our sales team?
    www.DotNetDevelopments.co.uk
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    Version (Code/DB): AspDotNetStorefront MSx 9.1.0.1/9.1.0.0
    Execution Mode: 64 Bit
    Dot Net Developments - E-commerce By Experience

  5. #5
    toofast is offline Senior Member
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    Cherry Hill, NJ, USA
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    Default

    yes, please have them contact me, thank you.