Thread: Why are my Google checkout orders not coming thru in backend, just checkout dashboard

Why are my Google checkout orders not coming thru in backend, just checkout dashboard. Whenever someone places an order through google checkout, it doesn't come up to my orders in my aspdnsf dashboard, but rather I only know of it once I get the e-mail from my google merchant account saying an order has been receieved, that's the only way I get notified. I get no transaction through ASPDNSF, only google. Please help Thanks

Is there any documentation describing what exactly is supposed to occur when using Google Checkout? What data is updated in storefront and what is sent back to Google?

I was going to ask the same question. We have to do a lot of copy and pasting because of this, when the distributor email feature would be the best way to submit the orders

It should do



Q. How do I know if I receive a new order from Google Checkout?


A: When a new order is received, Google Checkout will send you (the merchant) an email, and the order will appear on your Google Checkout orders page. The order is also assigned an Order Number within AspDotNetStorefront, and will appear along with orders placed at your website on the Admin>Orders page.

If the notifications from Google to your site are failing, there'll be a record of it in your Google account. I forget the exact spot at the moment...Tools->Integration Console maybe? You should be able to check there to get details of why that's failing to clear the issue up. It's going to be something like a timeout, invalid URL, etc.

In the integration settings of Google checkout there is a field called: API callback URL

Should I enter the value of the App.Config: GoogleCheckout.BaseUrl ?

The value of this App.Config is: https://checkout.google.com/api/checkout/v2/request/Merchant/{0}

Is the {0} supposed to be the Google merchant ID?

Thanks!

The source of the issue may be a simple bug that has existed in all v9 that I have tested:

The setting for Authenticate Callback in the cart is actually REVERSED. This should be fixed in the next release (version after MSx9200)

Go to the callback URL and see if it wants authentication.

https://www.yoursite.com/gcCallback.aspx

So reverse the setting in the admin console and try the callback page again. You also need to verify the correct callback URL is set in the Google merchant account Settings - Integration, and that you are using XML method, on version 2.0 on that page.