Ok here is a simple question..

Am I (www.targetsportsusa.com) able to take in an order without Authorizing the amount.

Currently this is the process:

1 Order Comes in and it gets Authorized
2 Check the inventory, make the adjustments and Capture the amount.
3 Ship the order

However sometimes we do not have the products in stock and have to void the order, thus the Authorization creates pending charges and confuses the customer. I am tired of explaining that these pending charges will fall off eventually. At the same time, customers feel that we are a cheat.

Back to my question, is there a way around this to set the shopping cart to take in the order without Authorization??

Any advise would be helpful.

Diana Delmic
TargetSportsUSA.com