Thread: Fraud Settings Question

Hello,

We have a customer who keeps placing fraudulent orders in our system trying to utilize stolen credit cards. This user is very sophisticated in that he always creates a new account in our system, always has a different email, and always has a different assigned IP address. How can I stop this person from utilizing our system? He is going in and trying tons of credit cards until one works. We obviously recognize his shipping address and don't send the orders, but it is very disruptive to our system and invoice numbers, etc.

Please, any ideas?

Thanks
James

It doesn't sound like you can stop them from using your store, if they are using new customer accounts and different IP addresses. If the only common data that they are using is the shipping address maybe you could write a trigger which removes the data (orders, orders_shoppingcart, address, customer, and so on) at the point of inserting the shipping address.