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Thread: Authorize.net error

  1. 03-10-2011, 06:23 AM #1
    deselt is offline Senior Member
    Join Date
    Mar 2009
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    100

    Default Authorize.net error

    We accepting credit card thru Authorize.net and getting error The cardholder authentication value is invalid.Anybody know who to fix this. Authorize.net keep saying its problem with shopping cart.
  2. 03-10-2011, 08:25 AM #2
    ssgumby is offline Senior Member
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    Default

    What version are you on?
  3. 03-10-2011, 08:45 AM #3
    deselt is offline Senior Member
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    Mar 2009
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    100

    Default

    we have ML 9.0.1.3/9.0.1.3 SP1
  4. 03-10-2011, 10:07 AM #4
    ssgumby is offline Senior Member
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    Feb 2009
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    Default

    Ok, that was a known issue in 9.0.1.3 but I would have thought (very much hoped) they fixed it in SP1. Perhaps you should open a support ticket to see.
  5. 03-18-2011, 06:14 PM #5
    gilligan is offline Junior Member
    Join Date
    Oct 2010
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    25

    Default No - Wasn't Fixed - Requires Support without Source Code

    You'll have to submit ticket to get it fixed. If you search the forum, you'll see that error posted by many but support is good at fixing it. Basically, an assumption was made that you would always use Verified by Visa / Mastercode. If you don't use that service, support will need to fix the processing code.
  6. 03-21-2011, 02:10 PM #6
    Jason.Shehane is offline Junior Member
    Join Date
    Nov 2007
    Location
    Atlanta, GA
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    19

    Angry Brovo!

    Bravo guys, bravo. We thought we had tested everything before going live with the upgrade. But leave it to aspdotnetstorefront to teach us that we have to test EVERY SINGLE TYPE OF CREDIT CARD. We only tested Amex before going live, so imagine our surprise when we started having transactions failing to the tune of thousands of dollars from VISA and MASTERCARD! Thanks for dropping the ball on this one, I knew we could count on you guys!
    Jason Shehane
    Ace Industries, Inc.