I've been getting acquainted with ML8 for sometime now, and generally questions I have I have found answers to by browsing old topics. However, I have ran into one I have no answer to.

I'm trying to set up Admin privalges for a coworker. When I view his information in the customer database, he is there, but we do not know the password that was used to create the account.

When we type in his email to request a new password, it says there is no customer with that email address.



So, I thought I'd delete it and recreate the account...



But then...


So, I cannot delete the customer, and can't recover the password. I'm stumped?

We run on two servers, is it possible they aren't synchronizing? When trying to delete shipping options I won't be using, it does the same thing.