Thread: Issue with Wishlist

Hi,

I am using ASPDSNF 9 and I have the following issue with Wishlist functionality.

Add a product to wishlist. Then on the wishlist page, click continue shopping. Getting this error message: Unable to Process Request
We were unable to process your request. Please try again. If you continue to receive this message, contact our customer service department by clicking here. We apologize for the inconvenience.

As a system administrator, you can view the contents of this error in your admin site by going to Configuration --> Maintenance --> System Log

This is the detail from the System Log:

Page URL:/domainname/wishlist.aspx
Source:App_Web_qjjcxjz7
Message:Object reference not set to an instance of an object.
Stack Trace:
at AspDotNetStorefront.Wishlist.btnContinueShopping1_ Click(Object sender, EventArgs e) in d:\SiteData\wwwroot\DanaSafety\web9\controls\Wishl ist.ascx.cs:line 78
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEven t(String eventArgument)
at System.Web.UI.WebControls.Button.System.Web.UI.IPo stBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEve ntHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCol lection postData)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Any help would be greatly appreciated!

Thank you,
Doru

This is a bug. The fix is scheduled to be in the next ML9 Service Pack.

Thank you for your reply. Can I have the details regarding how to fix the bug?

Thank you,
Doru

Hello Doru,

As mentioned in the post, we have the fix hopefully scheduled for the next service pack release. There is currently no patch available. We are only patching (as opposed to service pack inclusion) on an emergency basis, which means bugs that cause LIVE SITE DOWN, inability to make a purchase or similar necessity.

In the past, patching bugs and releasing fixes without proper tracking created 'Frankenstein' sites that caused bugs to be left out of or unknown to new releases and updates.

The 'canned' statement is thus:
We have verified that the issue you reported is indeed a bug in the software, and have reported it to our product development team to be corrected. At the moment, we are not patching bugs on a case-by-case basis. Instead, we are shifting towards a service pack model to resolve issues of this nature. This will ensure that all customers receive all fixes that we release, and that all fixes work properly together.

Please rest assured that our developers are working as diligently as possible on improving the software, and we will release the next update as soon as it has been approved by our Quality Assurance department. I’m sorry we do not yet have a date on the release for this issue.

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