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Thread: Login box when trying to edit a product can edit MFG and Category Any Ideas

  1. #1
    rickkozz is offline Member
    Join Date
    Jul 2009
    Posts
    35

    Unhappy Login box when trying to edit a product can edit MFG and Category Any Ideas

    ver 9 sp1
    We can edit a MFG or Category ok
    but whe we edit a product we get a login box pop up
    to or web site www.???? tried user name and password nadda tried admin and
    so on

    server win2003 sp2 asp.net 2.0.50727.0
    event viewer has
    Event code: 4009
    Event message: Viewstate verification failed. Reason: Viewstate was invalid.
    Event time: 2/18/2011 4:30:47 PM
    Event time (UTC): 2/18/2011 9:30:47 PM
    Event ID: 020d00837fc44a86b2b730fae351b26f
    Event sequence: 69
    Event occurrence: 1
    Event detail code: 50204

    Application information:
    Application domain: /LM/W3SVC/1/ROOT-2-129425372968659950
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\Inetpub\wwwroot\xxx\Web\
    Machine name: QUICK06

    Process information:
    Process ID: 3440
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE

    Request information:
    Request URL: https://www.xxxxx.com:443/admin/enti...08597829875349
    Request path: /oldrecipies/entityEditProducts.aspx
    User host address: 173.xx.xxx.xx
    User: 5dc715e3-c66b-477a-95bd-f20fa08f1019
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE

    ViewStateException information:
    Exception message: Invalid viewstate.
    Client IP: 173.xx.xxx.xx
    Port: 22992
    User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)

    Referer: https://www.xxx.com/admin/entityEdit...08597829875349
    Path: /admin/entityEditProducts.aspx

  2. #2
    rickkozz is offline Member
    Join Date
    Jul 2009
    Posts
    35

    Talking Login box when trying to edit a product can edit MFG and Category


  3. #3
    gilligan is offline Junior Member
    Join Date
    Oct 2010
    Posts
    25

    Default Not Enought Users with the Problem to Get Help

    Unfortunately, the only work around is to disable some features as mentioned in the link above by whichever method you prefer.

    I was told support won't look at the issue until this issue affects a larger number of us so if any of you are holding out on reporting it, would be nice to know how many really have the problem.

    I've found the issue only occurs when editting products from any computer other than the server, but doesn't happen when editting products locally on the actual web server (W2K3), which would suggest there's something in the code triggering a security issue. Still looking into the problem myself.

    If anyone else is having this problem with being prompted to login while editting a product, please update here and report to support.

  4. #4
    danrawk is offline Member
    Join Date
    Apr 2011
    Posts
    45

    Default

    i ran into this to (5/20/11). i'm using Multistore 9.1.0.1/9.1.0.0.

    in mozilla the error occurs during the product edit popup and the browser shows it's trying to load something from https://google-analytics.com

    in chrome and ie it prompts for an unanswerable user/pass login

    editing out the jscript line as per above worked.

    search and filtering , as per above, also seems really flaky (for example, if i go to product categories, select a category, select products, and then click "products for category" it just gives me all products, and not the ones pertaining to that category).

  5. #5
    wkeithg is offline Member
    Join Date
    Mar 2010
    Posts
    34

    Default Same problem, fix didn't work

    I've got a similar problem. Commenting out the line doesn't fix the problem for Mac.