Thread: Help&info not appearing

I have changed my Help&info, imported the pictures i want to use and now nothing appears on my site in the left column, except Help and Info... But when i go to manage topics Help&Info the pictures are there...

Are the links in the help box pointing to the correct files?

i do not see any links, Where would they be??? maybe i erased the links when i took out the live chat code???

Originally that left nav uses the .navHeader class which is in style.css. If you open that file, what was in background: url(images/nav-header-bg.gif) attribute?

Is this something we can see on your site? Can you post the URL?

www.swidenonline.com is my URL i don't know if this is the right file but in the style.CSS for left nav I see:
/* LEFT NAV */

.leftNav
{
border: 1px solid #ddd;
border-top: 1px solid #F0EFEF;
padding: 5px;
margin-bottom: 5px;
background: #D7D4CD url(images/left-nav-bg.gif) repeat top center;
}
.navHeader
{
background: url(images/nav-header-bg.gif) no-repeat left bottom;
width: 190px;
height: 22px;
line-height: 22px;
padding-left: 5px;
color: #fff;
font-weight: bold;

The information that populates the Help & Info is in the topic (Help). If you have put images in the topic page then I would suggest putting in a full path to the image as using the file manager can sometimes be a bit hit and miss.

BTW there is a typo on your homepage.

"Start the NEW Year off Right!
Tools from Swiden Distribuitng."

Thks for the spelling notification... Darn FAT Fingers.... How do i put a path to help topic section? I have linked my images in the WSWG editor but they are not appearing under the Help Left Nav Column.

Well for example you could create a new topic called Help and then simply add a link to the topic within the helpbox topic

Example would be

<a href="http://www.yoursitename.com/t-help.aspx">Help</a>

Same for any images you want to place. It's a simple html topic page.

But how does it point to the left column nav???

I think I know what the problem is. In your site, you have a "Help & Info" section - this is included out of the box, and is referenced by a topic from the template.ascx file in the skins/Skin_1 folder. By default, the topic it's looking for will be called "helpbox". The topic you have set up is called "HelpandInfo".

You have 2 options: you can either go into your template.ascx file and find "helpbox" and change that to "HelpandInfo", or you can simply go into your admin site and rename your "HelpandInfo" topic to "helpbox", and it should show up. Renaming your topic will probably be easier, and should get your images to show up on the left just the same.

Try that please and let me know if it helps?