Thread: googleindex.aspx no longer works after v9 SP1

So I noticed the other day that the googleindex.aspx page no longer renders and gives a run-time error specifying that "The given key was not present in the dictionary. "

So I contacted tech support which basically said it's a reported and known bug in the software BUT tough luck because we are not giving out patches so you will have to wait for a service pack. Well although I can understand the reasoning for this it still does not fix my issue. So seeing how I have the source code I decided to do some poking around. What I found while debugging is that there is a "The given key was not present in the dictionary." on line 411 in the MultiStoreSiteMap.vb.

Code:

Private Shared Function OrganizeEntities(ByVal entities As Dictionary(Of Integer, NestedSiteMapEntity)) As List(Of NestedSiteMapEntity)
				For Each ent As NestedSiteMapEntity In entities.Values.Where(Function(e) e.ParentEntityID <> 0)
					Dim _children As New List(Of NestedSiteMapEntity)(entities(ent.ParentEntityID).Children)
					_children.Add(ent)
					entities(ent.ParentEntityID).Children = _children.ToArray()
				Next ent
				Return New List(Of NestedSiteMapEntity)(entities.Values.Where(Function(e) e.ParentEntityID = 0))

			End Function

Are any of you having this issue? If you guys have any ideas on how to correct this please share! I know the aspdnsf guys can't send me a patch but maybe they could provide some guidance on how to fix this bug

Please share your thoughts!

I'm getting a redirect to /InvalidRequest.aspx when I navigate to googleindex.asp.

Alex

If you go into your admin site and look at your System Log you will usually be able to see what is throwing the error when you navigate that site. If you post the error it might help others to see if they have a solution for you.

Originally Posted by akeller

If you go into your admin site and look at your System Log you will usually be able to see what is throwing the error when you navigate that site. If you post the error it might help others to see if they have a solution for you.

I told support that I didnt see an error for this issue and they told me to make sure that I applied the Admin upgrade.

I'll try that first and then see if that resolves the issue. I'll post a response either way.

Thanks!

Alex

Yep

Having the same issue here. I'm going to contact Support as we rely crucially on a sitemap being present.

This is what support said to me.

"Our developers are still investigating the issue. We've gathered a bit more information on what's going on, but this is still a very rare issue that we can't reproduce locally, and can't even be reproduced the same way reliably on all DBs that we know have the issue. When our developers determine a reliable fix that will resolve this in all instances, we'll release an update for it, but that may end up waiting for the next Service Pack."

I am also receiving the same error and redirecting the page to ../InvalidRequest.aspx.
Meanwhile, as I wait for an SP, my website isn't running properly after purchasing it 12 months ago.

When I set up a test site and add some products the sitemap works. When i move it to a live server is when it breaks.

There appears to be some confusion in the post.

@deanfp
The googleindex issue is separate from the sitemap issue. Yeah I know, its fantastic. Sitemap.aspx AND googleindex.aspx both have issues.

So I basically had to fix the googleindex.aspx issue myself. I am all for support releasing a single patch for some issues, but sooner rather than later would be appreciated.

To Fix the googleindex.aspx I basically replaced the following code in the Page_Load method of googleindex.aspx.vb.

Code:

Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs)
            Response.ContentType = "text/xml"
            Response.ContentEncoding = New System.Text.UTF8Encoding()
            Response.Write("<?xml version=""1.0"" encoding=""UTF-8""?>" & vbLf)

            Response.Write("<sitemapindex xmlns=""http://www.sitemaps.org/schemas/sitemap/0.9"">" & vbLf)
            Response.Write("<sitemap>")
            Response.Write("<loc>" & AppLogic.GetStoreHTTPLocation(False) & "googletopics.aspx</loc>")
            Response.Write("</sitemap>" & vbLf)

            Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("category"))
            Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("section"))
            Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("manufacturer"))
            Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("section"))

            If AppLogic.m_ProductIsML() Then
                Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("library"))
                Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("genre"))
                Response.Write(GoogleSiteMap.GetGoogleEntitySiteMap("vector"))
            End If
            Response.Write("</sitemapindex>")
        End Sub

with

Code:

Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs)
            Response.ContentType = "text/xml"
            Response.ContentEncoding = New System.Text.UTF8Encoding()
            Response.Write("<?xml version=""1.0"" encoding=""UTF-8""?>")

            Response.Write("<sitemapindex xmlns=""http://www.sitemaps.org/schemas/sitemap/0.9"">" & vbLf)
            Response.Write("<sitemap>")
            Response.Write("<loc>" & AppLogic.GetStoreHTTPLocation(False) & "googletopics.aspx</loc>")
            Response.Write("</sitemap>")

            Response.Write(AppLogic.CategoryEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
            Response.Write(AppLogic.SectionEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
            Response.Write(AppLogic.ManufacturerEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
            Response.Write(AppLogic.DistributorEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))

            If AppLogic.m_ProductIsML() Then
                Response.Write(AppLogic.LibraryEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
                Response.Write(AppLogic.GenreEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
                Response.Write(AppLogic.VectorEntityHelper.GetEntityGoogleSiteMap(0, Localization.GetWebConfigLocale(), True, True))
            End If
            Response.Write("</sitemapindex>")

        End Sub

Once I did this I was able to navigate to that page and get the proper xml. I submitted it to google and it didn't kick back any errors so I guess it's working?

As for the sitemap issue, I have been using the sitemap2.aspx. And commented out this line of code in sitemap2.aspx.vb

Code:

'SiteMap1.LoadXml(New AspDotNetStorefrontCore.SiteMap().Contents)

I would hate to think what I would do if I didn't have the source code. I mean we are already at the mercy of tech support but at least with the source you can try to deduce the issue on your own

Thanks akeller,
We will try this. We are currently using backed up version to see what version we can use. Tech support seems to have their hands full with other issues. Sounds like there are more issues that time for tech support -- that's never promising!
Thanks

Thank-you for your help!!

I resolved the issue with my ML9.0.1.3 sitemap.aspx and sitemap2.aspx. It appears that there was an issue with html in the category and department descriptions. I had html in the descriptions and once I removed the HTML, the sitemaps worked again. Oh, but I also had to set Show Sections as FALSE in the sitemap from the appconfigs.

This, however, did not resolve the issue with the googleindex.aspx not working. That is still broke and any constructive feedback from IT, I still have no hopes of this being fixed anytime soon. I currently am thinking that the googleindex was broken when modifying source code.

Thank you akeller for posting a solution that works. I'm glad I have the source code too, as I would find this shopping cart absolutely useless without the source in its current state.

Originally Posted by akeller

As for the sitemap issue, I have been using the sitemap2.aspx. And commented out this line of code in sitemap2.aspx.vb

Code:

'SiteMap1.LoadXml(New AspDotNetStorefrontCore.SiteMap().Contents)

I would hate to think what I would do if I didn't have the source code. I mean we are already at the mercy of tech support but at least with the source you can try to deduce the issue on your own

I don't understand, how does commenting out that line solve anything with sitemap2.aspx, it looks to me that if you comment out that line it won't display anything at all. Maybe I'm missing something, I apologize if I am.

I am sorry that wasn't a clear description of my fix for sitemap2.aspx.

The Page_Load for sitemap to looks like this out of the box.

Code:

Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs)
            If AppLogic.AppConfigBool("GoNonSecureAgain") Then
                SkinBase.GoNonSecureAgain()
            End If
            SectionTitle = AppLogic.GetString("sitemap.aspx.1", SkinID, ThisCustomer.LocaleSetting)
            'SiteMap1.LoadXml(New SiteMapComponentArt(EntityHelpers, SkinID, ThisCustomer).Contents)
            SiteMap1.LoadXml(New AspDotNetStorefrontCore.SiteMap().Contents)
        End Sub

The line commented out is the way the sitemap was constructed in Version 8. The line below it is the way the sitemap is constructed in Version 9.

When you run the sitemap like this you get the runtime error of "The given key was not present in the dictionary." So I simply commented out the Version 9 LoadXML() call and used the version 8.

So my Page_Load now looks like this.

Code:

Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs)
            If AppLogic.AppConfigBool("GoNonSecureAgain") Then
                SkinBase.GoNonSecureAgain()
            End If
            SectionTitle = AppLogic.GetString("sitemap.aspx.1", SkinID, ThisCustomer.LocaleSetting)
            SiteMap1.LoadXml(New SiteMapComponentArt(EntityHelpers, SkinID, ThisCustomer).Contents)
            'SiteMap1.LoadXml(New AspDotNetStorefrontCore.SiteMap().Contents)
        End Sub

That probably makes a little more sense because if you just commented out that line without adding the Version 8 code it wouldn't load anything indeed!

I hope that clarifies what I did.

Thanks for the tip. Tried this and played with commenting out other lines but still does not work with MS.

Hopefully V9.1 will have a fix.

Hello,
We have been able to easily reproduce this issue by simply unpublishing an entity (Category, Manufacturer, Department) that still has published children.

Since this is very easy to do, it is the cause (although not the source) for the majority of users. The other not so typical scenario is if an entity has a parentid that does not exist. This usually only occurs from tinkering in the db directly.

So to summarize: Unpublished Entities cannot have published child entities. Entities cannot have a non-existent parent entity.

There may be other scenarios, but I have not yet run into them. Hope this helps!