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Thread: International Shipping Error Message

  1. 01-02-2011, 11:12 AM #1
    jazzloft99 is offline Senior Member
    Join Date
    Feb 2008
    Posts
    202

    Default International Shipping Error Message

    Anyone else having issues with internatinal shipping real time rates?

    I had a customer tell me they can't complete checkout. The problem only arises for international checkout. There is a <sup>&reg;</sup showing up on the shipping options and all the ones I've disallowed are also showing. I've made no changes here. When you select an option, they get an error message.
  2. 01-02-2011, 11:07 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    Just would like to let everyone know that we're taking this in the support queue. The "<sup>&reg;</sup>" that Alan is talking about is actually an html-encoded character equivalent to ®. We've never seen anything like this before, so we'll have our dev take a look. Probably that needs to be parsed in the code before displaying the method names. Thanks