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Thread: Customer Notes - Notification

  1. #1
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
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    301

    Exclamation Customer Notes - Notification

    Hi is there anyway that we can send emails to the customers as we updated the customer Notes.


    more specific,
    when we update the Customer notes for an Order,
    can the system send an email to Customer with that notes.

    thanks
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4

  2. #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Mar 2007
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    Ashland, OR
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    2,390

    Default

    That would take some customization, but it wouldn't be too difficult. Modify the admin page that you're editing the notes on to use the AppLogic.SendMail method.

  3. #3
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
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    301

    Exclamation

    Quote Originally Posted by AspDotNetStorefront Staff - Scott View Post
    That would take some customization, but it wouldn't be too difficult. Modify the admin page that you're editing the notes on to use the AppLogic.SendMail method.
    I have no clue where to start from.

    can you please help me doing this.
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4

  4. #4
    ASPAlfred is offline Senior Member
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    Nov 2007
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    2,244

    Default

    You can start looking in {root}/admin/orderframe.aspx.cs file and set breakpoints from the lines below.

    Name:  notes.jpg
Views: 69
Size:  26.4 KB

    this requires source because that's method is from Gateway.cs class.

    then from Gateway.OrderManagement_SetCustomerServiceNotes(), you can add a call to AppLogic.SendMail() method which allows you to send an email with the required parameters. You'll have to create a custom XMLPackage file also for the email format.

  5. #5
    logoscorp is offline Member
    Join Date
    Aug 2010
    Posts
    35

    Default use a custom gateway

    it is possible to use one gateway that is not on the list of gateway that provides for asdotnetstorefront ... if so how I can do it? in Venezuela there emerchant ... how to make the necessary configuration?