Thread: UNLICENSED Activate your license message

Hello,

I have updated my storefron code from 7.0.1.0 to 7.0.2.5. Now, I get below error message at the bottom of my site.

THIS SITE MAY BE RUNNING UNLICENSED ASPDOTNETSTOREFRONT.COM SOFTWARE!
CLICK HERE TO ACTIVATE YOUR LICENSE

Anyone know what could be wrong.
I have tried below link but it didn't help. I do still get the message at the bottom of site.
http://manual.aspdotnetstorefront.co...ense-keys.aspx

Many thanks for your help.

Nil

This kind of problem should be best submitted in support.

Along with your ticket, we need the following information:
- order number/account name
- license debug info, you can get it via yoursite.com/?debuglicense=true

Sounds like your using a licence that is already in use. Get support to provide a new one then drop it into your images folder. Should do the trick.

Hi Alfred,

>>This kind of problem should be best submitted in support.

I have version ML 7.0.2.5 which is no longer in support. Will support help to solve this? - i will open a case


>>license debug info, you can get it via yoursite.com/?debuglicense=true

following is result:

License Status: License File Not Found
Page Name: signin.aspx
License ID:
License Created On:
License Product Name:
License Product Version:
License Domain:
Assembly Name: AspDotNetStorefront ML
Assembly Version: 7.0.2.5
Assembly Domain: site IP
Product Level:
Product Is ML: True

Thanks,
Nil

Originally Posted by deanfp

Sounds like your using a licence that is already in use. Get support to provide a new one then drop it into your images folder. Should do the trick.

Hi Deanfp,

I have created a new key from my login account (aspdotnetstront site) and placed into images folder. however, I still get this message at bottom of the screen.
Do i need to do anything else? alredy tried restart IIS but didn't help


Thanks,
Nil

The issue is resolved. I have placed the license file under /web/images folder and restarted IIS . - all look okay.

Thanks all for your reply.