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Thread: Cannot get to an order thru admin site

  1. 12-16-2010, 09:48 AM #1
    smg2 is offline Member
    Join Date
    Feb 2007
    Posts
    53

    Default Cannot get to an order thru admin site

    I am getting the following error when trying to view an order. I can get to all the other orders thru admin site, but something is wrong with this one. Any ideas?

    Server Error in '/' Application.
    Last Trace Point=[]. Unable to translate Unicode character \u2019 at index 5593 to specified code page.<br/><br/>
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.ArgumentException: Last Trace Point=[]. Unable to translate Unicode character \u2019 at index 5593 to specified code page.<br/><br/>

    Source Error:

    Line 1373: else
    Line 1374: {
    Line 1375: Response.Write(AppLogic.GetAllDistributorNotificat ions(ord));
    Line 1376: }
    Line 1377: Response.Write("</div>\n");
  2. 12-16-2010, 09:44 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    This is caused by having upper Unicode characters in the data being displayed by the receipt or email XML package. The issue occurs because in order to have compatibility with the broadest range of mail clients, our email XML packages utilize ISO-8859-1 output encoding. This encoding cannot handle upper unicode characters, which includes a range of special characters and languages.

    See this KB article.