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Thread: This transaction cannot be accepted.

  1. 12-10-2010, 05:41 PM #1
    mongesc is offline Senior Member
    Join Date
    Dec 2008
    Posts
    166

    Default This transaction cannot be accepted.

    We are having issues with our CC during our checkout process, After we placed credit card number, we get this error all of a sudden...

    This transaction cannot be accepted.

    We didn't change anything lately to the website. Can anyone help us on this? We are losing sales without this working.

    Thanks a lot!
  2. 12-10-2010, 07:47 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    What payment gateway are you using? If it's Authorize.net, here are the list of error responses, codes, and reasons why you're getting the error.
  3. 12-16-2010, 06:27 AM #3
    WebcatchUK is offline Junior Member
    Join Date
    Dec 2010
    Location
    Nottingham, UK
    Posts
    2

    Default

    If you've not changed anything then it may be worth contacting your payment gateway provider. We've had random problems occur in the past which have turned out to be account related.