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Thread: PO Box Errors not being thrown

  1. 12-09-2010, 12:08 PM #1
    joia is offline Junior Member
    Join Date
    Nov 2010
    Posts
    7

    Default PO Box Errors not being thrown

    I have DisallowShippingToPOBoxes turned on and it appears to be kind of working.

    What I mean is when a user creates a new address they can use POBox with no issue. If they try to edit a current address from whatever they entered to "POBox" then the page will just refresh and it will not allow them to use that address. The problem is that no error is being thrown to tell the customer that they can't continue due to a POBox.

    Same thing happens on the checkout page (We use one page checkout). The page will refresh but will not notify that you can't continue because of the POBox.

    Why aren't these errors being thrown? We're on V9. Thanks.
  2. 12-09-2010, 06:10 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
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    2,244

    Default

    Please send this to support. I was able to duplicate this here on my end.
  3. 01-10-2011, 07:14 AM #3
    sduffy77 is offline Senior Member
    Join Date
    Feb 2010
    Location
    Lancaster, PA
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    142

    Default

    Any fix for this yet? We're using UPS for one of our clients and this AppConfig isn't disallowing PO Boxes
  4. 01-11-2011, 02:25 AM #4
    ASPAlfred is offline Senior Member
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    Nov 2007
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    2,244

    Default

    Have you submitted a ticket to support yet, as what was instructed above?
    Last edited by ASPAlfred; 01-11-2011 at 02:31 AM.
  5. 11-09-2011, 12:06 PM #5
    kdatasystems is offline Junior Member
    Join Date
    Apr 2008
    Posts
    19

    Unhappy Status Update

    Has anyone heard if this has been addressed? I have a client running version 9.1.0.1 and the DisallowShippingToPOBoxes appconfig does not seem to be working.