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Thread: Recurring Products

  1. 11-23-2010, 01:29 PM #1
    sambazon is offline Junior Member
    Join Date
    Sep 2008
    Posts
    2

    Default Recurring Products

    hello, i have about 8 recurring products that are all working fine and are showing in the recurring shipment queue. However i just noticed that i cannot add new variants to them that show up as recurring variants.

    I have selected the "is recurring" and set the interval to "1 month" but they do not show up as recurring products in the cart, nor the recurring shipment queue.

    I don't know how long this has gone on, but I also haven't made any changes (minus skin changes to header) in over 1 year.

    Any one have any advice here?

    here is an example:

    url: http://www.sambazon.com/shop2/p-65-a...-programb.aspx

    cloned variant = exact copy (no edits) and is not showing up as autoship

    thanks.
  2. 11-23-2010, 06:49 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    I believe you've also submitted a ticket in support (HWK-504556). I had responded to it with information that could help resolve the issue. Please let us know if there's anything else we could help with.