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Thread: Free shipping issue while setting Appconfig parameter: FreeShippingAllowsRateSelec

  1. 11-08-2010, 09:08 AM #1
    nirmal is offline Member
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    Default Free shipping issue while setting Appconfig parameter: FreeShippingAllowsRateSelec

    We have recently set to true the appconfig parameter: FreeShippingAllowsRateSelection

    This allows us to set Freeshipping threshold prices while allowing prospective customers to choose faster shipping methods if necessary. Unfortunately if we switch from threshold prices to a coupon method for free shipping then the Order Total tends to add the shipping price even though it shouldn't.

    Below are a couple of examples from the Orders table. The first row is when the above parameter is set to false and the second row is when it is set to true. We have set ShippingMethodIDIfFreeShippingIsOn to 1. Note: both orders below have CouponIncludesFreeShipping

    ShippingMethodID OrderSubTotal Tax OrderShippingCosts OrderTotal
    0 179.00 0.00 0.00 179.00
    1 395.00 0.00 28.95 423.95

    Below are some screenshots illustrating the issue at the checkout process when FreeShippingAllowsRateSelection is set to true.
    Attached Images Attached Images   
  2. 11-09-2010, 12:55 AM #2
    ASPAlfred is offline Senior Member
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    Tell us which version of the software you're on and will see if this was an old bug we've seen before. Are you using Real-time shipping methods, yes?
  3. 11-09-2010, 07:00 AM #3
    nirmal is offline Member
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    We are using ML 7.1 and not using real time shipping. Our shipping is based on the value of the product.

    Thanks.
  4. 11-09-2010, 01:46 PM #4
    stellad is offline Junior Member
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    Alfred,
    We too are having the same problem when trying to apply appconfig ...FreeShippingAllowsRateSelection except we are using 8.0, RT shipping rates, and have appconfig FreeShippingThreshold set with a value.


    So if you have any insight into a "bug" and/or fix we'd love to hear about it.

    Thx in advance
  5. 11-12-2010, 08:54 AM #5
    nirmal is offline Member
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    Alfred,

    Any update on this? Thanks.
  6. 11-12-2010, 07:30 PM #6
    ASPAlfred is offline Senior Member
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    V7.x is unsupported version already for quite sometime now, I'm afraid we couldn't do much further about it, you should consider upgrading to v8 (at least).

    Stelland: we cannot do much troubleshooting here, can you submit this to support please?