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Thread: Credit Card error

  1. #1
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
    Posts
    301

    Default Credit Card error

    Hi,
    i just noticed in my site,
    while checkout process
    when customer enters credit card information,
    if the billing address wont match with the address on credit card or
    if credit card number is wrong.

    it use to show the error message as AVS mismatch and so

    but now it is not showing that message, it is just tacking to page not found page.

    Can any one tell me why is this happening and how can i fix this one.

    thanks
    V8.1
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4

  2. #2
    webopius is offline Senior Member
    Join Date
    Nov 2008
    Location
    London, UK
    Posts
    440

    Default

    Hi

    ...which payment gateway is it?

    All I can think is that your payment processor or bank has changed their rules or how they report failure of those rules back to the client application. Presumably for security reasons.

    The first place to look would be in the failed transaction log to see exactly what's coming back from your provider. The second would be to look on the forums of the payment provider to see if they've announced any changes.

    I would be surprised if it was an ASPDotNetStorefront issue.

  3. #3
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
    Posts
    301

    Exclamation Authorize.net

    i am using Authorize.net

    those transactions are not even register's as failed transactions.
    so i don't get any transaction ID.

    i called Authorize.net they said no change from them.

    No idea what is wrong.

    Hope some one from ASPDNSF will respond with some solution for this.


    thanks
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4

  4. #4
    webopius is offline Senior Member
    Join Date
    Nov 2008
    Location
    London, UK
    Posts
    440

    Default

    Well, if it was working, something has changed or the scenario is different!

    - App Configs
    - Domain settings
    - IIS config
    - New code

    ???

  5. #5
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
    Posts
    301

    Exclamation nothing with in my-access.

    is there any app-config that controls that message,
    so that i can check and restore it to default
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4

  6. #6
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    That message came from Authroze.net's end, it seems like you're using their AVS service. That feature was implemented to combat suspicious transaction activity. Your payment processor compares the billing address provided in the transaction with the cardholder’s address on file at the credit card issuing bank. If they do not matched, an 'AVS mismatch' and error code (i.e. A, B, E, etc) is returned. You can configure your Authorize.net account to reject certain transactions based on the AVS code returned. You'll have to contact them or roll back whatever changes you've made in your auth.net account to resolve this, it isn't something to do with AspDotNetStorefront.

  7. #7
    harsha.gus is offline Senior Member
    Join Date
    Mar 2009
    Posts
    301

    Exclamation Can you pleae help me with these URl's

    Silent Post URL
    Response/Receipt URLs
    Default Relay Response URL


    what should i enter for these Fields what will be the URL for those in our Shopping Cart

    i am using 8.1


    thanks
    rbgx
    AspDotNetStorefront ML
    v8.0.1.4