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Thread: Pay Pal Fraud Orders

  1. 10-12-2010, 03:50 PM #1
    C-Clops is offline Member
    Join Date
    Feb 2007
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    49

    Default Pay Pal Fraud Orders

    How is Fraud indicated on PayPal orders? We are using Instant Notification. We have had a few orders come in marked as fraud. When the client contacted PayPal as to why the orders were marked as fraud, they were told that PayPal doesn't mark the order as Fraud and it must be something that the storefront is doing.

    So the question is who is marking the order as fraud, and why?

    Can you please help clear up this issue? We are on AspDotNetStorefront ML 8.0.0.0/8.0.0.0.
    Last edited by C-Clops; 10-12-2010 at 03:50 PM. Reason: Want to subscribe to the responses.
  2. 10-14-2010, 10:28 AM #2
    Jordan is offline Member
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    Feb 2006
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    Default

    We're experiencing this too -- what's the deal?
  3. 10-15-2010, 03:31 AM #3
    DotNetDevelopments is offline Senior Member
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    Jul 2008
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    Harlow / Essex / UK
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    Default

    Could it be MaxMind?
    =====
    Version (Code/DB): AspDotNetStorefront MSx 9.1.0.1/9.1.0.0
    Execution Mode: 64 Bit
    Dot Net Developments - E-commerce By Experience
  4. 11-04-2010, 02:43 PM #4
    mbloescher is offline Junior Member
    Join Date
    Jan 2010
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    11

    Default PayPal Fraud orders

    Anybody have any suggestions on this? I've spent half the morning on the phone with PayPal they can't see anything wrong with the order, they aren't marking it as fraud, the IPN is coming back with the right code, but the order is still being marked as fraud in ASPDNSF. It doesn't seem to be every order. I've followed the instructions in the manual as far as what pages to use for the IPN to hit and where the customer lands when they go back to the store. I'm using PayPal Express an ASPDNSF 8.0.1.2
  5. 11-05-2010, 03:24 AM #5
    ASPAlfred is offline Senior Member
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    Nov 2007
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    Default

    Can you check if the amount posted in your paypal's account and aspdotnetstorefront admin are the same? Can you take a look this thread?
  6. 11-05-2010, 05:47 AM #6
    mbloescher is offline Junior Member
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    Jan 2010
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    Yes, they are the same