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Thread: tax not calculating on product price

  1. 10-04-2010, 11:40 AM #1
    mikemike1 is offline Junior Member
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    Default tax not calculating on product price

    We have set up tax rates by zip code, and are connecting to UPS for real time shipping rates. On checkout, our order totals are only adding tax to the shipping cost, but not to our products as well.

    However, the shipping and tax estimator are correctly charging the tax to the product.

    The tax rates by zip code are all set to taxclassID 1, which matches the ID for the Goods tax class. All product variants are set to IsTaxable=1, and all products have a TaxClassID of 1.

    What configuration am I missing to have the tax calculated on the product when the order is placed?
  2. 10-04-2010, 11:49 AM #2
    mikemike1 is offline Junior Member
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    additional information:

    ShippingTaxClassID is set to 1, although the Shipping tax class's actual ID is 3. this scenario returns the result where shipping is charged tax, but the product is not.

    however, when I change ShippingTaxClassID to 3 to actually match the tax class for shipping, then no tax is charged to anything, neither shipping nor the product.
  3. 10-04-2010, 12:16 PM #3
    mikemike1 is offline Junior Member
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    additional information:

    with a tax rate set at the state level, no tax is charged for a user with a shipping address in that same state (or a billing address)
  4. 10-04-2010, 12:32 PM #4
    mikemike1 is offline Junior Member
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    we have also attempted a scenario where the state entry is removed from the database entirely. the result is still that no tax is calculated.
  5. 10-04-2010, 02:05 PM #5
    mikemike1 is offline Junior Member
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    we've gotten as far as determining that tax is calculating for orders on the estimate tool, but once we log in as any user, the tax is no longer calculating. there are no customer levels set that would flag every user as tax exempt. when I add a customer level, specify that tax is to be collected, and then add a test user to that customer level, still no tax is shown for that user. please, we would be grateful for any help.
  6. 10-05-2010, 07:40 AM #6
    mikemike1 is offline Junior Member
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    we have refined the scenario to be more specific.

    zip code tax is configured for goods, tax class ID 1.

    no tax is configured for shipping, tax class ID 3.

    with AppConfig ShippingTaxClassID incorrectly set to 1, tax is being calculated on the shipping price.

    with AppConfig ShippingTaxClassID correctly set to 3, no tax is being calculated on anything.

    the scenario only exists when a user is logged in. when using the shipping/tax estimator prior to logging in, the tax is being properly calculated.
  7. 10-10-2010, 08:14 PM #7
    mikemike1 is offline Junior Member
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    for the sake of the archive, the fix for this turned up to be re-uploading the /bin folder to my site. though no files in that folder were changed from the original install, uploading it again from a stock version of the code seems to have addressed the issue.