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Thread: v9 product page problem

  1. 09-10-2010, 04:55 PM #1
    boomingisland is offline Member
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    Default v9 product page problem

    I use ML 9.

    Appears a blank scroll down box on the top left corner of the product page.

    see this link http://www.isoundstore.com/p-2-isoun...-jazzer-5.aspx

    no idea what's wrong.

    Jerry
  2. 09-10-2010, 11:06 PM #2
    hunter0781 is offline Member
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    Your link doesn't resolve....
    Andy
    High Quality Eco Friendly Soy Jar Candles at Soy Candle Depot
    www.SoyCandleDepot.com
  3. 09-13-2010, 03:00 PM #3
    boomingisland is offline Member
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    http://www.isoundstore.com/p-1-isoun...-rocker-7.aspx

    or enter isoundstore.com and click any product.

    thank you!
    Last edited by boomingisland; 09-13-2010 at 03:02 PM.
  4. 09-13-2010, 07:05 PM #4
    ASPAlfred is offline Senior Member
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    Use a firebug, right click on that blank scroll bar, and inspect element. You can see this particular line:

    Code:
    <iframe width="400" height="100" frameborder="0" scrolling="yes" src="empty.htm" noresize="" marginwidth="0" marginheight="0" vspace="0" hspace="0" id="RateCommentFrm" name="RateCommentFrm"></iframe>
    it seems that you've specified that somewhere in your template.master (template.ascx).
  5. 09-13-2010, 10:26 PM #5
    boomingisland is offline Member
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    This is fresh install. I only modified style.css and AppConfig.
  6. 09-14-2010, 12:18 AM #6
    ASPAlfred is offline Senior Member
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    Then, it could be a problem with the modifications you made in style.css. Try to roll back those changes, or perhaps, back it up and use the stock file instead. We'll see if that's really the issue.
  7. 09-14-2010, 02:13 AM #7
    boomingisland is offline Member
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    i replaced new style.css file and template.master file.
    still have same problem.
  8. 09-14-2010, 02:35 AM #8
    DotNetDevelopments is offline Senior Member
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    View your template and XML package

    C#/VB.NET Code:
    <div id="RateCommentDiv" name="RateCommentDiv" style="position:absolute; left:0px; top:0px; visibility:visible; z-index:2000; ">
    <    iframe name="RateCommentFrm" id="RateCommentFrm" width="400" height="100" hspace="0" vspace="0" marginheight="0" marginwidth="0" frameborder="0" noresize="" scrolling="yes" src="empty.htm"></iframe>
    </    div> 
    That is the code causing the problem. Just remove it and your webpage is fine.
    =====
    Version (Code/DB): AspDotNetStorefront MSx 9.1.0.1/9.1.0.0
    Execution Mode: 64 Bit
    Dot Net Developments - E-commerce By Experience
  9. 09-14-2010, 02:59 AM #9
    boomingisland is offline Member
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    can you tell exact name of template and XML package?
    I couldn't find the code in template.master and XML package.
    thank you!
    jerry
  10. 09-14-2010, 06:19 AM #10
    DotNetDevelopments is offline Senior Member
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    the code is at the bottom of your product.variantsintableexpanded.xml.config XML package.

    just before
    HTML Code:
    <script type="text/javascript"> 
function RateComment(ProductID,MyCustomerID,MyVote,RatersCustomerID)
	{
	RateCommentFrm.location = 'RateComment.aspx?Productid=' + ProductID + '&VotingCustomerID=' + MyCustomerID + '&MyVote=' + MyVote + '&CustomerID=' + RatersCustomerID
	}
</script>
    the XML package is found under the XMLPackages folder
    =====
    Version (Code/DB): AspDotNetStorefront MSx 9.1.0.1/9.1.0.0
    Execution Mode: 64 Bit
    Dot Net Developments - E-commerce By Experience
  11. 09-15-2010, 12:00 PM #11
    boomingisland is offline Member
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    the code isn't there.
    I am sure this problem is caused by Rating function.
    If I turn the Rating off, the blank frame is gone too.
  12. 09-15-2010, 06:52 PM #12
    boomingisland is offline Member
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    problem is fixed. thank you for help!