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Thread: invalid state/province

  1. 09-01-2010, 11:01 PM #1
    neatfeat is offline Junior Member
    Join Date
    Jun 2010
    Posts
    0

    Default invalid state/province

    Hi there -

    Customers are getting this message when ordering outside of the USA:

    (You have selected an invalid state/province and country shipping address combination, or no shipping methods were found for your shipping address destination. Please contact us for assistance!)

    All the shipping methods/zones/rates tables appear correct.

    I have read the topic from this http://forums.aspdotnetstorefront.co...ice+by+country

    but when I put the new .dll in the /bin it took down the site so I needed to revert to a recent backup.

    I have v8.0.1.2.

    Any ideas?
  2. 12-23-2010, 01:50 PM #2
    AspDotNetStorefront Staff - Erik is offline Senior Member
    Join Date
    Nov 2010
    Location
    Ashland, OR
    Posts
    168

    Default

    Hello!

    If you have not gotten this issue resolved, please create a ticket for us and we can send you the correct patch.

    Otherwise, make sure you are not using a shipping method that has "zone", as it is ONLY valid for the US, and will not work on most international locations.

    https://support.aspdotnetstorefront.com/
    Erik Sutton
    AspDotNetStorefront Technical Support