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Thread: Analytics not tracking Google Checkout orders

  1. 08-26-2010, 09:00 AM #1
    werbadmin_user is offline Junior Member
    Join Date
    Jan 2009
    Posts
    14

    Unhappy Analytics not tracking Google Checkout orders

    Hi,

    We are having difficulties with this with the only order conversions being tracked by google analytics being the main gateway.

    Scenario 1 - main gateway used
    Customer pays via main gateway
    Customer is taken to orderconfirmation.aspx
    Order is successfully tracked in Google Analytics

    Scenario 2 - Google Checkout used
    Customer pays via Google Checkout
    Customer IS NOT taken to orderconfirmation.aspx
    Order IS NOT tracked in Google Analytics

    With Scenario 2 being the issue - can anyone confirm whether the customer should be directed back to orderconfirmation.aspx after using Google Checkout or whether there is some further dev needed to the ASPDNSF API to be able to track Google Checkout transactions within Google Analytics.

    Many thanks
  2. 11-23-2010, 12:02 AM #2
    werbadmin_user is offline Junior Member
    Join Date
    Jan 2009
    Posts
    14

    Question Using Google Analytics to Track Google Checkout Orders

    We still have no joy on this...Does anyone have this successfully working?

    We have followed the ecom tracking here http://manual.aspdotnetstorefront.co...-tracking.aspx

    BUT... as google checkout does not return shoppers back to the order confirmation page on our site it means that none of our Google Checkout orders are being tracked in analytics as conversions.

    Googles documentation is here http://code.google.com/apis/checkout...tegration.html

    BUT... this doesn't seem to be covered in the ASPDNSF docs at all.

    Any help on this would be greatly appreciated
  3. 12-08-2010, 03:41 PM #3
    art_r is offline Junior Member
    Join Date
    Jan 2010
    Posts
    20

    Default Same issue using paypal

    Having same issue with Paypal payments which also don't return to orderconfirmation.aspx page. Well it can but then we had missing order issues so changed to the IPN notification which is in the background.

    So, I think this is a problem for both payment options so hopefully someone has a fix for this or possibly something ADNSF could look into...