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Thread: Skipjack Gateway Problem

  1. 08-13-2010, 02:30 PM #1
    Thebrightspot is offline Junior Member
    Join Date
    Aug 2010
    Posts
    1

    Default Skipjack Gateway Problem

    After updating to from version 8 to 9, the credit card gateway is giving an error. After you hit the place order button it is sending back Transaction Failed with code -66: Error empty email . Checked with Skipjack and they said that there was a problem with storefront not sending the correct info to them. When it is sending the API over it is leaving the email blank. Please help. We can place any orders. The site is thebtightspot.com
  2. 08-13-2010, 08:55 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    Please send this into support so we can take a look further. thanks
  3. 12-27-2010, 11:06 AM #3
    wunderkinder is offline Member
    Join Date
    Aug 2009
    Posts
    37

    Default Is there a fix for this?

    I'm hoping to hear back soon from support on how to fix this issue, but I thought I'd see if anyone else has a solution in the meantime.
    Jared Livingston

    eCommerce Solution Provider
  4. 12-27-2010, 08:37 PM #4
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    A response was sent to your ticket in support, FYI.