Thread: abandoned cart

Is there any way to email a customer if they abandoned their cart. Like after a week or so? Either through the app or through customization?

I don't think that there are any type of automated tasks built-in. We auto-send an email to customers one month after their order asking them to go on-line to post feedback.

On our webserver we have a windows sheduled task which runs every day at 11:30am. This opens IE on the server and calls a .ashx page which runs a stored procedure in the db. This then cycles through the orders from today -30 days, sending out a reminder email to go online and rate our products. It lists the products that they bought so that they can click through.

The .ashx page is listed here:

Code:

<%@ WebHandler Language="C#" Class="yourclassname" %>

using System;
using System.Web;
using System.Data.SqlClient;
using AspDotNetStorefrontCore;

public class yourclassname: IHttpHandler {
    
    public void ProcessRequest (HttpContext context) {
        DB.ExecuteSQL("EXEC your_sp_name");
		context.Response.Write("<root>EXEC your_sp_name: This page is scheduled to run every day @11:30 and will auto-close after 2 mins.</root>");
    }
 
    public bool IsReusable {
        get {
            return false;
        }
    }

}

The sp will depend on what you want to achieve.

Thanks esedirect! That will work great! Did you happen to see my message I sent you about your quick order page?

No I didn't. It doesn't seem to be on the quick order page posts. Where did you put the message?

Sorry about that. I wrote it directly to your member page as a message.

http://forums.aspdotnetstorefront.com/member.php?u=9881

Never read that page!

I'll put something together, probably for next week.

Now posted up on the quick order thread.

Thanks esedirect. I really appreciate it!

esedirect - thanks for posting that! That gives me a great idea for something I want/need to accomplish.

Much appreciated

Hey Chris,
We just launched a fully integrated tool for AspDotNetStorefront that does exactly that. In fact the tool allows you to send an email at whatever period you choose. Our Professional Edition (due out in August) will also allow you to resend a message if it's not responded to. We already have the tool running on several sites; one you could try it out on is www.umbrellas.net. Just add something to you cart, begin your checkout process (register) and you will get an email in 23 hours after your attemped purchase (23 hours is what this particular customer has as their abandoned cart clock).

If your interested in purchasing the tool you can go to http://shop.brightspectrum.net. If you have any questions feel free to contact me at 206.763.6303.