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Thread: error when exporting price list

  1. 08-10-2010, 11:37 AM #1
    kpaul is offline Member
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    Default error when exporting price list

    I'm trying to export my price list to Excel and I'm getting the following error:

    Could not find file 'C:\mysite\Web\images\priceexport_810201022934PM.x ls'.

    This works fine on my staging site but not on my production site. I'm assuming it has to do with permissions. Any suggestions?
  2. 08-10-2010, 06:38 PM #2
    ASPAlfred is offline Senior Member
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    The /images folder needs to have Read & Execute, List Folder Contents, Read, Write, and Modify permissions for both the IUSR_machinename and ASPNET/NETWORK SERVICE accounts, check if you have those added.
  3. 08-11-2010, 06:12 AM #3
    kpaul is offline Member
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    That did it. It was my permissions for the IUSR_machinename user. Thanks Alfred!
    Keith


    http://goo.gl/s20Ot

    ASPDNSF v9.3/64 Bit
    Windows Web Server 2008 R2
    IIS 7.5
  4. 08-11-2010, 10:55 PM #4
    ASPAlfred is offline Senior Member
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    You're welcome! Glad to know you're all set now.
  5. 10-22-2010, 02:03 PM #5
    kpaul is offline Member
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    OK, this is odd...I've got this problem again but this time the error says:
    Unable to download exportProductPrcing.aspx from http://goo.gl/s20Ot.

    Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
    Obviously, my site is available so I'm thinking maybe it's a permissions thing again?
    Last edited by kpaul; 03-04-2011 at 09:06 AM.
    Keith


    http://goo.gl/s20Ot

    ASPDNSF v9.3/64 Bit
    Windows Web Server 2008 R2
    IIS 7.5
  6. 10-25-2010, 09:20 AM #6
    Alkaline is offline Senior Member
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    Try this app:
    http://www.simrun.com/AspDotNetStore...Commander.aspx
    Simrun AspDotNetStoreFront Development
    Preferred AspDotnetStorefront Development Partner
    ahsan[@]simrun[.]com
    remove the "[]" for email

    Have a Nice Day
  7. 11-02-2010, 09:29 AM #7
    kpaul is offline Member
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    Thanks, Alkaline, but is there a solution to this that doesn't require another piece of software? Commander looks very cool and I'll probably try it out but in the meantime this should work anyway. Any suggestions?
    Keith


    http://goo.gl/s20Ot

    ASPDNSF v9.3/64 Bit
    Windows Web Server 2008 R2
    IIS 7.5
  8. 11-03-2010, 06:45 AM #8
    kpaul is offline Member
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    I solved this problem. I reinstalled the entire site. Not the most elegant solution but it works again.
    Keith


    http://goo.gl/s20Ot

    ASPDNSF v9.3/64 Bit
    Windows Web Server 2008 R2
    IIS 7.5
  9. 12-07-2010, 11:53 AM #9
    kpaul is offline Member
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    OK, this is getting very frustrating. This problem has resurfaced. The error reads:
    Unable to download exportProductPrcing.aspx from http://goo.gl/s20Ot.
    Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
    I have no problem when I export to .xml but I get the above error when trying to export to .csv or .xls.

    I do not have this issue on my development or staging sites and even when I rebuild the solution and replace the AspDotNetStorefrontCore.dll the problem persists. I have triple-checked the permissions on the /images folder. Can anyone help me figure out what I'm missing?
    Last edited by kpaul; 03-04-2011 at 09:05 AM.
    Keith


    http://goo.gl/s20Ot

    ASPDNSF v9.3/64 Bit
    Windows Web Server 2008 R2
    IIS 7.5
  10. 12-07-2010, 05:50 PM #10
    ASPAlfred is offline Senior Member
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    That seemed like just a browser problem to me. Can you follow this article here?