Thread: add to cart button disabled

Hi,

I have just installed the code and activated minicart from admin panel by setting the Minicart.UseAjaxAddToCart AppConfig to true.

After making the above changes if i click on addtocart button in frontend. addtocart button is getting disabled. in explorer its showing javascript error.



Message: 'ActionService' is undefined
Line: 165
Char: 17
Code: 0
URI: http://localhost/aspdnf/jscripts/product.js



Please do let me know whether is that problem in code.


Thanks in advance
Raghav
Store version: 9.0.1.3

I had this issue before, I'm trying to remember what I did to resolve the issue. Have you tried from an outside source, not just inside the network? Sometimes the machine might have security set too high, that fixed it once but not the first time. Possible a path reference?

Just tossing out ideas that might hold you over until I can remember the answer or until support replies.

I'll try and remember and get back to you.

Hi Raghav

Are you seeing this problem on a page other than an individual product page?

I've seen this issue before in v9 when the Add To Cart button is used on pages other than the product page (for example Category pages).

From memory, it was caused because those pages aren't including the Script Manager functions that are required to process the button post back events.

If you look at the file 'showproduct.aspx.cs', you'll see a method called:
public override bool RequireScriptManager()

This is the method that's missing from showcategory.aspx.cs - if you add it, then AddToCart should work.

Of course, I may have completely misunderstood your issue and am rambling on with the wrong solution!

Webopius,

Im having the same problem and its on the manufacturer page ... it works fine on the product page.

I have added the following to my showmanufacturer.cs

Code:

        /// <summary>
        /// Registers the required scripts and webservice references
        /// </summary>
        /// <param name="scrptMgr"></param>
        public override void RegisterScriptAndServices(ScriptManager scrptMgr)
        {
            scrptMgr.Scripts.Add(new ScriptReference("~/jscripts/product.js"));
            if (AppLogic.AppConfigBool("Minicart.UseAjaxAddToCart"))
            {
                scrptMgr.Services.Add(new ServiceReference("~/actionservice.asmx"));
            }
        }



        /// <summary>
        /// Sets that this page requires a scriptmanager
        /// </summary>
        public override bool RequireScriptManager
        {
            get
            {
                return true;
            }
        }

Hi

If you let me know the link of the page, I'll take a look.
Adam

Hi There,

been working for hours now on a small problem where it says ActionService undefined. I tried the solutions in this thread, but for some reason it keeps saying that ActionService is undefined at the line where the object is created.

var ActionService = new ActionService();

Am I missing some sort of JS include?

I have (and am again) experiencing this issue. This time, it was triggered when I renamed the Admin folder -- for some peculiar reason this caused the ActionService variable issue.

In the past, I've just rolled back to a prior version. It's now problematic enough for me to dig deeper -- I'll post my findings. Any other possible solutions would be greatly appreciated.


Regards,

Jordan.

I'm not really sure what change I made could have broken this behavior, but I resolved it with the following addition:

Changed from

Code:

	<%-- Only render for pages that require ajax --%>
	<asp:ScriptManager ID="scrptMgr" runat="server">
	</asp:ScriptManager>

To:

Code:

	<%-- Only render for pages that require ajax --%>
	<asp:ScriptManager ID="scrptMgr" runat="server">
        <Services>
             <asp:ServiceReference Path="~/ActionService.asmx" InlineScript="true" />
        </Services>
	</asp:ScriptManager>

I made this change in my template.master file.