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Thread: Shipping Rates Real-Time Incorrect for - Multiple Items - Moved

  1. 06-17-2010, 12:49 PM #1
    dnbriden is offline Junior Member
    Join Date
    Sep 2009
    Posts
    18

    Default Shipping Rates Real-Time Incorrect for - Multiple Items - Moved

    We have noticed a real-time shipping rates issue with v9.0.1.3 for quantity > 1. With quantity 1 in the cart, the shipping rates returned are normal. But the SAME exact shipping rate is returned for qty 2 and higher. Our products are marked as 'Ship Separately'. We have enabled DumpXML to review what is being returned. It appears that the RTShipping function is working correctly. I suspect that all shipping calculations are based on qty 1. Any ideas on an AppConfig or other setup issue that could be causing this?
  2. 06-17-2010, 12:57 PM #2
    chrismartz is offline Senior Member
    Join Date
    Apr 2010
    Posts
    339

    Default

    What carrier are you using?
    Chris Martz
    United Art & Education
  3. 06-17-2010, 01:36 PM #3
    dnbriden is offline Junior Member
    Join Date
    Sep 2009
    Posts
    18

    Default

    UPS - Real Time Shipping Rates
  4. 06-29-2010, 10:04 AM #4
    guttech is offline Junior Member
    Join Date
    Jun 2010
    Posts
    1

    Default Any resolution

    We are having the same problem with real time rates and UPS. It's not accounting for quantity > 1. Any resolution to this?