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Thread: Upload product error

  1. 06-15-2010, 01:59 AM #1
    mskArthur is offline Junior Member
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    Mar 2010
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    Question Upload product error

    It's able to upload the icon and medium product image. But when uploading large product image, I meet the error below.
    "You do not have proper permissions set. You must ensure that the ASPNET and NETWORK SERVICE users have write/modify permissions on the images directory and it's sub-directories. "
    The permissions on the /images/product/icon, /images/product/medium and /images/product/large are the same.
    What is the problem?
  2. 06-15-2010, 02:26 AM #2
    ASPAlfred is offline Senior Member
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    Hey Arthur,

    That's a permission issue on the images folder, as what the error message clearly states. There is really nothing else that could cause that. Go ahead, right click the {root}/Images folder, remove asp.net or network service account, and add it back again with read/write/modify permissions so the sub-folders under it will be inherited with those permissions.
  3. 06-15-2010, 02:40 AM #3
    mskArthur is offline Junior Member
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    Quote Originally Posted by AspDotNetStorefront Staff - Alfred View Post
    Hey Arthur,

    That's a permission issue on the images folder, as what the error message clearly states. There is really nothing else that could cause that. Go ahead, right click the {root}/Images folder, remove asp.net or network service account, and add it back again with read/write/modify permissions so the sub-folders under it will be inherited with those permissions.
    Hi Alfred,

    I have done it as you said. But the error is still exist.
  4. 11-01-2011, 02:00 PM #4
    B-Double-U is offline Member
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    We are getting this error as well. It seems to occur most, when we are trying to overwrite an image or when using the multi-image manager.

    Exception=You do not have proper permissions set. You must ensure that the ASPNET and NETWORK SERVICE users have write/modify permissions on the images directory and it's sub-directories.

    The other notable thing is that it happens much much more to some users, where as other users don't seem to have the issue.

    Any help is greatly appreciated.
  5. 10-04-2012, 08:06 AM #5
    donato is offline Senior Member
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    Jun 2009
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    I am getting this error as well! And with Windows Server 2008, it does not have an ASPNET service account! What now?