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Thread: Fraud order?

  1. 05-13-2010, 09:50 AM #1
    DAG is offline Member
    Join Date
    Jun 2006
    Posts
    58

    Default Fraud order?

    I'm using version ML 8.0.1.2/8.0.1.2

    I've never had this happen before. I have an order that is flagged as Fraud in my admin area. It shows up with a Pink background to make it really stand out.
    The customer paid by PayPal and the money is in my PayPal account.

    Anybody have any experience with this? Since I've never seen this before I'm confused as to why it's happening.

    Thanks
  2. 05-13-2010, 09:58 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
    Join Date
    Mar 2007
    Location
    Ashland, OR
    Posts
    2,390

    Default

    You would need to check your PayPal account, there should be information there on why that order was flagged as fraud (they do that on PayPal orders, not us). They should be able to give you an idea - it's usually an address mismatch, unverified bank account, or something along those lines.
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