In v 7.2 is there a way to:
#1 customized the email to our customers when an item has shipped (graphics, text formatting, etc)?
#2 send an email when an order has been cancelled or a credit card, payment refund has been issued?
Thanks for any help
In v 7.2 is there a way to:
#1 customized the email to our customers when an item has shipped (graphics, text formatting, etc)?
#2 send an email when an order has been cancelled or a credit card, payment refund has been issued?
Thanks for any help
1 - Emails are generated by XML packages, found in the XmlPackages folder on your site. You can modify the notification.***.xml.config packages to change the various emails.
2 - The software already does this if you void/refund an order through the admin site (provided your email is all set up). The contents of those emails can be edited as described above.