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Thread: Intregrating Live Help with SSL

  1. 05-06-2010, 12:02 PM #1
    dnbriden is offline Junior Member
    Join Date
    Sep 2009
    Posts
    18

    Default Intregrating Live Help with SSL

    We are going to trial a hosted live help service on our website. The vendor provides two sets of tracking code to embed, one for SSL pages and one for non-SSL pages. I would normally update the template.ascx file to insert the non-SSL code. Is there a separate template file for the SSL pages? If not, how would you handle this?
  2. 05-06-2010, 06:17 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    No there is no separate template for non-ssl and ssl. The software will automatically switch to https every time a certain page requires ssl. Just use the SSL code to embed your live help service, you do not need the other one.